Website privacy policy

The type of personal information we collect

We currently collect and process the following information via WordPress/Jetpack Stats:

  • Website user statistics
  • Email addresses for newsletter signups.

How we obtain personal information and why

Most of the personal information we process is provided directly by you when signing up for our newsletter.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information is your consent. You are able to remove your consent at any time. You can do this by contacting flompstudio@gmail.com.

Data usage via WordPress/Jetpack

Jetpack Stats

Data used

  • IP address
  • WordPress.com user ID and username (if logged in)
  • user agent
  • visiting URL
  • referring URL
  • timestamp of event
  • browser language
  • country code. 

Important: Flomp Studio does not have access to any of this information via this feature. For example, Flomp can see that a specific post has 285 views, but cannot see which specific users/accounts viewed that post. Stats logs — containing visitor IP addresses and WordPress.com usernames (if available) — are retained by Automattic for 28 days and are used for the sole purpose of powering this feature.

Activity tracked 

  • Post and page views
  • video plays (if videos are hosted by WordPress.com)
  • outbound link clicks
  • referring URLs and search engine terms
  • country.

When this feature is enabled, Jetpack also tracks performance on each page load that includes the JavaScript file used for tracking stats. This is exclusively for aggregate performance tracking across Jetpack sites in order to make sure that the plugin and code is not causing performance issues. This includes the tracking of page load times and resource loading duration (image files, JavaScript files, CSS files, etc.). Flomp has the ability to force this feature to honour DNT settings of visitors. By default, DNT is currently not honoured.

Subscriptions

To initiate and process subscriptions, the following information is used:

  • subscriber’s email address and the ID of the post or comment (depending on the specific subscription being processed).
  • In the event of a new subscription being initiated, some basic server data is also collected, including all of the subscribing user’s HTTP request headers, the IP address from which the subscribing user is viewing the page, and the URI which was given in order to access the page (REQUEST_URI and DOCUMENT_URI). This server data used for the exclusive purpose of monitoring and preventing abuse and spam.

Activity tracked 

Functionality cookies are set for a duration of 347 days to remember a visitor’s blog and post subscription choices if, in fact, they have an active subscription.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at flompstudio@gmail.com if you wish to make a request.

Complaints

If you have any concerns about our use of your personal information, you can make a complaint to us at flompstudio@gmail.com.

You can also complain to the ICO if you are unhappy with how we have used your data via https://www.ico.org.uk.

Last updated: 17 November 2023